Administrative Portal Manager

Join Jakarta Admin Solutions, a leading provider of cutting-edge administrative portals, as we seek a dynamic Administrative Portal Manager to oversee our flagship job portal platform. In this role, you will ensure seamless operations, optimize user experience, and drive strategic initiatives to enhance our platform's competitiveness in the Jakarta job market.

As the Administrative Portal Manager at Jakarta Admin Solutions, you will be responsible for managing all aspects of our job portal, including user engagement, technical support, and content management. You will work closely with cross-functional teams to implement new features, troubleshoot issues, and ensure our platform meets the evolving needs of job seekers and employers in Jakarta.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of our job portal, ensuring high availability and performance.
• Manage user accounts, permissions, and access levels to maintain security and compliance.
• Collaborate with the development team to implement new features and updates.
• Monitor and analyze user behavior and feedback to identify opportunities for improvement.
• Develop and execute marketing strategies to attract and retain users.
• Provide technical support to users, resolving issues promptly and efficiently.
• Ensure the portal complies with all relevant regulations and industry standards.
• Lead and mentor a team of administrative staff to ensure efficient workflows and high-quality service.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in administrative portal management or a similar role.
• Proficient in using project management tools such as Jira, Trello, or Asana.
• Strong understanding of web technologies and platforms, including HTML, CSS, and JavaScript.
• Experience with content management systems like WordPress or Drupal.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proven track record of managing and optimizing user engagement and experience.
• Certification in project management (PMP, PRINCE2, or similar) is a plus.

🛠️ Keahlian

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